easyJet Holidays – new website launched

Posted on March 30th, 2011. Written by bookingbusinesstravel.

I was excited at the prospect of lower prices by combining flights and hotels in the same booking, but disappointed after pricing the separate components.

easyJet holidays package price was £25 more expensive, and that was before the website mysteriously added another £17.55 during the booking process.

I rang easyJet to point out the problems. They said that they were using a different system. Strange, that their “support” agents don’t use the same website to be able to see what we see.

I did receive two calls back from easyJet but all they wanted to do was to sell me a holiday, rather than address the issues with their website.

The only advantage to using this site is that in the event of an Icelandic ash cloud situation, easyJet will presumably share responsibly for amendments to hotels as well as flights …. but is the extra cost worth it?

Comments appreciated!

This entry was posted on Wednesday, March 30th, 2011 at 10:13 am and is filed under Industry News. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

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