British Airways Online Support

Posted on May 4th, 2018. Written by bookingbusinesstravel.

Booking online an ba.com and experiencing a problem?

Example Problem
You choose to discount your airfare with Avios, you select the amount and when you reach the final payment page the price reduction does not show.

There is a “useful link” to “Online Customer Support Information” which you may be forgiven for believing would provide a team of people who are familiar with the online booking process …WRONG!

The number 0344 493 0787 is eventually answered by a call centre who then offer to sell you a ticket, but first you have to be placed on hold for another 20 minutes by which time, you’ve timed out online and have to start the entire process from scratch!

How to discount your BA flight ticket using Avios?
The answer by trial and error to the above problem is that you must sign in to your executive club (although that was not offered at the choose discount stage)

bookingbusinesstravel

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