American Airlines row with travel agents

Most airlines offer their fares and availability via GDS (‘Global Distribution Systems’, which are used by both bricks-and-mortar travel agents and most online agencies. It is convenient for agents to use just one GDS system to book all travel. Knowing this, the GDSs have had a licence to print money by charging airlines a hefty […]

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Outsourced Travel Management

Do you know what the difference is between a net fare a published fare and an IT fare? Are the fares you purchase ‘marked up’ by the travel company, and if they are, by how much? Do you benchmark the fares you purchase and if so against what? Is that “hotel deal” offered incentivised – […]

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